white page after update?

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all_parts_euro
Posts: 4
Joined: September 29th, 2016, 12:17 am

white page after update?

Post by all_parts_euro » March 27th, 2018, 1:45 am

Hello,
my site www.uncontaineddigs.com is showing only a white page.

multiple conversations with (2) hosting services seem to indicate a problem with a plugin in the new theme update.

Any help?

support_staff
Posts: 7199
Joined: February 26th, 2015, 1:40 pm

Re: white page after update?

Post by support_staff » March 27th, 2018, 10:57 am

Hello,

Please activate our theme, send us working site URL, and let us know clearly what you exactly want??

REcently your site showing this page https://s31.postimg.org/xpc4buxp7/snapshot.png

Thanks.

all_parts_euro
Posts: 4
Joined: September 29th, 2016, 12:17 am

Re: white page after update?

Post by all_parts_euro » March 29th, 2018, 3:21 am

http://uncontaineddigs.com/

weblizar them activated.

showing white page. I am not going to leave the site like this very long.

Is there someone I can chat with?

I tried chat yesterday and sat for over 30 minutes with no response.

support_staff
Posts: 7199
Joined: February 26th, 2015, 1:40 pm

Re: white page after update?

Post by support_staff » March 29th, 2018, 10:47 am

Hi,

Could you please share your WP login credentials at lizarweb[at]gmail[dot]com, Also mention this forum URL in that mail so, we figure it out.!!

So we can check it out and fix it for you.

Thank-you

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