Images not responsive when being clicked on mobil devices
Moderator: forum_m
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- Posts: 3
- Joined: March 2nd, 2017, 2:41 am
Images not responsive when being clicked on mobil devices
Dear Admin ...and greetings from germany ...we have the problem that the lightbox gallery is not responisve on mobile devices ...if you open the lightbox gallery on a desktop computer the pictures are well sized - on a mobile device they are to big and the header is not fitting ...on the other pages, where the lightbox is not enclosed, the header is shown in the right size ...can you solve this problem ?!?
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- Posts: 7225
- Joined: February 26th, 2015, 1:40 pm
Re: Images not responsive when being clicked on mobil devices
Hello fotografie,
Please share the gallery URL where you are using the plugin.
We'll test the issue & let you know about this.
Thanks.
Please share the gallery URL where you are using the plugin.
We'll test the issue & let you know about this.
Thanks.
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- Posts: 3
- Joined: March 2nd, 2017, 2:41 am
Re: Images not responsive when being clicked on mobil devices
Hello "support_staff" and thank you for coming back to me ...
..the gallery is used on this URL ==> http://stefan-effner.de/wedding/ & http://stefan-effner.de/people/ & http://stefan-effner.de/industry/ & http://stefan-effner.de/hotel/ & http://stefan-effner.de/food-passion/ & http://stefan-effner.de/event/ & http://stefan-effner.de/art/ ...on a desktop computer the gallery is fitting perfectly - BUT on mobil devices the system does not understand that pictures has to be smaller for a good presentation ...thanks for your help ...Stefan from germany
..the gallery is used on this URL ==> http://stefan-effner.de/wedding/ & http://stefan-effner.de/people/ & http://stefan-effner.de/industry/ & http://stefan-effner.de/hotel/ & http://stefan-effner.de/food-passion/ & http://stefan-effner.de/event/ & http://stefan-effner.de/art/ ...on a desktop computer the gallery is fitting perfectly - BUT on mobil devices the system does not understand that pictures has to be smaller for a good presentation ...thanks for your help ...Stefan from germany

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- Posts: 7225
- Joined: February 26th, 2015, 1:40 pm
Re: Images not responsive when being clicked on mobil devices
hello fotografie,
There is a minor css confliction between the theme you are using & plugin. Please share the temp access of site at lizarweb[at]gmail[dot]com
thank you.
There is a minor css confliction between the theme you are using & plugin. Please share the temp access of site at lizarweb[at]gmail[dot]com
thank you.
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- Posts: 3
- Joined: March 2nd, 2017, 2:41 am
Re: Images not responsive when being clicked on mobil devices
Hello support_staff
and good morning ...
... thank you for your offer and help - I´m new in building sites on wordpress - is it possible for me to solve the problem by my own with your support ?!?
If it´s easier and necessary to give you a temp access - I will do this, but HOW can I share this
Thank you again for your help ... Stefan

... thank you for your offer and help - I´m new in building sites on wordpress - is it possible for me to solve the problem by my own with your support ?!?
If it´s easier and necessary to give you a temp access - I will do this, but HOW can I share this

Thank you again for your help ... Stefan
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- Posts: 7225
- Joined: February 26th, 2015, 1:40 pm
Re: Images not responsive when being clicked on mobil devices
Hello fotografie,
sorry but some changes needs to be made at the backend-code. Sharing the temp access will make it easier.
For sharing the temp access-
1) Go to users option in your wordpress dashboard.
2) Add a user with a user-role "admin"
3) create a password.
4) save.
For reference you can see here- https://postimg.org/image/91ag7r7i1/
Now you can mail this newly created username and password to lizarweb[at]gmail[dot]com
Thanks.
sorry but some changes needs to be made at the backend-code. Sharing the temp access will make it easier.
For sharing the temp access-
1) Go to users option in your wordpress dashboard.
2) Add a user with a user-role "admin"
3) create a password.
4) save.
For reference you can see here- https://postimg.org/image/91ag7r7i1/
Now you can mail this newly created username and password to lizarweb[at]gmail[dot]com
Thanks.