Theme options not saving

Ask Enigma Premium Theme Installation, Settings & Configuration, Problem, Error & Bug Related Issues Here
Forum rules
brunofontes
Posts: 3
Joined: May 31st, 2016, 6:51 pm

Theme options not saving

Postby brunofontes » November 25th, 2017, 8:49 pm

Hi,

I am not sure when it began to happen, but the theme options is not saving. I can change anything, but when I click on Save button, nothing happens. The site is not updated and if I try to Ctrl+F5, everything is reverted back.

I tried already to change theme and put it back, disable all plugins, but nothing worked.

I have a child theme based on Enigma-pro, last week I were able to change to the original theme, change the options and come back to my child theme. After doing it twice, the options began to work on my child theme too. Now I cannot change it on neither themes. I tried to delete my child theme, all plugins disabled, but I still cannot save Theme Options.

Is there anything I could try?

Thank you so much!
brunofontes
Posts: 3
Joined: May 31st, 2016, 6:51 pm

Re: Theme options not saving

Postby brunofontes » November 26th, 2017, 8:58 am

Edit:

I found this on browser's console:

[code]ReferenceError: tinyMCE is not defined
[Learn More]
option-js.js:3:5
weblizar_option_data_save
http://www.transmit.trd.br/wp-content/t ... -js.js:3:5
onclick
http://www.transmit.trd.br/wp-admin/themes.php:1:1[/code]

I verified and the option-js.js file exists.
support_staff
Posts: 6497
Joined: February 26th, 2015, 1:40 pm

Re: Theme options not saving

Postby support_staff » November 27th, 2017, 10:30 am

Hi,

Your theme version is too old 2.3 and the recent version is 2.5.3. So, Please update your theme to the latest version.

Thanks.
brunofontes
Posts: 3
Joined: May 31st, 2016, 6:51 pm

Re: Theme options not saving

Postby brunofontes » December 2nd, 2017, 7:08 pm

Thank you! I am going to update, it! :)
support_staff
Posts: 6497
Joined: February 26th, 2015, 1:40 pm

Re: Theme options not saving

Postby support_staff » December 4th, 2017, 10:13 am

You're welcome.

Return to “Theme Installation, Settings & Configuration, Problem, Error & Bug”

Who is online

Users browsing this forum: No registered users and 2 guests