Slider Images Getting re-sized

Ask Enigma Premium Theme Installation, Settings & Configuration, Problem, Error & Bug Related Issues Here

Moderator: forum_m

kellyjparsons
Posts: 2
Joined: March 25th, 2016, 1:28 am

Slider Images Getting re-sized

Post by kellyjparsons » March 25th, 2016, 11:16 pm

So I have uploaded slider images to 1400x470 and they are getting cut off. When I remove my slider the default image - which is the same size - is not getting cut off. I even tried pulling the default slider image off and uploading to a new slider, and the same thing is happening.

How do I fix this?
Attachments
Screen Shot 2016-03-25 at 1.43.50 PM copy.jpg
Screen Shot 2016-03-25 at 1.44.21 PM copy.jpg

support_staff
Posts: 7199
Joined: February 26th, 2015, 1:40 pm

Re: Slider Images Getting re-sized

Post by support_staff » March 26th, 2016, 11:37 am

Hi,


Please share your site URL.


Thanks.

ipublishdigital
Posts: 22
Joined: March 4th, 2016, 9:01 pm
Location: UK
Contact:

Re: Slider Images Getting re-sized

Post by ipublishdigital » March 27th, 2016, 6:19 am

Hi, am having this same problem which I posted in another thread almost a month ago and although I got some support, this issue was not addressed. Please help...my site is at: http://www.publishonmfb.com/naijaonlinetv/

Kind regards

cifro99
Posts: 5
Joined: March 29th, 2016, 1:19 pm

Re: Slider Images Getting re-sized

Post by cifro99 » March 29th, 2016, 5:56 pm

Hello, I have same problem, now, only on localhost, so I cannot share site URL.

support_staff
Posts: 7199
Joined: February 26th, 2015, 1:40 pm

Re: Slider Images Getting re-sized

Post by support_staff » March 30th, 2016, 11:36 am

Hi @ipublishdigital ,


I think you are using plugin for image resize. Please deactivate particular plugin and re-upload the slides image.


Thanks.

cifro99
Posts: 5
Joined: March 29th, 2016, 1:19 pm

Re: Slider Images Getting re-sized

Post by cifro99 » March 30th, 2016, 11:45 am

Hello, what plugin do you mean? because I am not aware of using such plugin for image resizes. I noticed that when i use image wich I uploaded before I installed pro enigma version, it works correctly. Image which I upload after is getting resized.

support_staff
Posts: 7199
Joined: February 26th, 2015, 1:40 pm

Re: Slider Images Getting re-sized

Post by support_staff » March 30th, 2016, 12:17 pm

Hi @cifro99,


Please describe your issue in details.


Thanks.

cifro99
Posts: 5
Joined: March 29th, 2016, 1:19 pm

Re: Slider Images Getting re-sized

Post by cifro99 » March 30th, 2016, 12:36 pm

Hello,

So I have a picture for slider 1700 × 430. When I used it in enigma free theme, it was displayed correctly, Slider size was 1700 × 430 and I saw full picture. After I upgraded yesterday to enigma-pro. I used this picture from media gallery to create slider, and it still worked correctly. Then I needed to make some changes to this picture, so I made it (size is still same 1700 × 430), and then I uploaded this picture to media gallery, and when I use it for slider, both sides of picture are cut off and slider is higher than I want. I see only (for example 1400x430 size of picture (dont know the size exactly)) Images attached.
Attachments
1Baner1.jpg
original picture
Snímka.JPG
how its in a slider

support_staff
Posts: 7199
Joined: February 26th, 2015, 1:40 pm

Re: Slider Images Getting re-sized

Post by support_staff » March 30th, 2016, 1:27 pm

Hi,


Please use 1280*480 size image for slider. If you are using bigger image, than it will resize to this size.


Thanks.

cifro99
Posts: 5
Joined: March 29th, 2016, 1:19 pm

Re: Slider Images Getting re-sized

Post by cifro99 » March 30th, 2016, 1:41 pm

support_staff wrote:Hi,


Please use 1280*480 size image for slider. If you are using bigger image, than it will resize to this size.


Thanks.

Ok, but what should I do when I need a thinner slider?

Thanks

Post Reply

Return to “Theme Installation, Settings & Configuration, Problem, Error & Bug”