Theme options not saving at all

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roberta
Posts: 3
Joined: February 14th, 2018, 12:00 am

Theme options not saving at all

Post by roberta » February 14th, 2018, 1:08 am

Hi,
I have just buy the new version of enigma-premium I have a problem with themes option, I can change anything, but when I click on Save button, nothing happens.
The site is not updated and if I try to Ctrl+F5, everything is reverted back.
I tried already to change theme and put it back, disable all plugins, but nothing worked.
I have installed wp 4.9.4 and I have Enigma-Pro Versione: 2.5.4

When I go in Console I see:

ReferenceError: tinyMCE is not defined
[Ulteriori informazioni]
option-js.js:3:5
weblizar_option_data_save
http://www.alassiooutdoor.it/wp-content ... -js.js:3:5
onclick
http://www.alassiooutdoor.it/wp-admin/themes.php:1:1

Is there anything I could try?

Thank you so much!

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admin
Site Admin
Posts: 2879
Joined: June 5th, 2014, 1:03 am

Re: Theme options not saving at all

Post by admin » February 14th, 2018, 12:04 pm

Hello,

I have already checked it in my testing setup . Kindly please share your logins with on lizarweb [@ ] gmail.com

Thanks

roberta
Posts: 3
Joined: February 14th, 2018, 12:00 am

Re: Theme options not saving at all

Post by roberta » February 14th, 2018, 2:57 pm

I just send you the credential through a colleague's e-mail

everything arrived?

wakehurstnetball
Posts: 3
Joined: September 15th, 2016, 12:10 pm

Re: Theme options not saving at all

Post by wakehurstnetball » February 16th, 2018, 4:08 am

I have had similar issues with another site i manage.
Are you using a firewall on your site, if so you may need to change the cache settings.

roberta
Posts: 3
Joined: February 14th, 2018, 12:00 am

Re: Theme options not saving at all

Post by roberta » February 16th, 2018, 12:02 pm

No, no firewall on the site.
I have disabled all the plugins but nothing change

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admin
Site Admin
Posts: 2879
Joined: June 5th, 2014, 1:03 am

Re: Theme options not saving at all

Post by admin » February 16th, 2018, 1:39 pm

@roberto : Please check your email.

arifhosain
Posts: 2
Joined: November 7th, 2017, 6:56 pm

Re: Theme options not saving at all

Post by arifhosain » May 21st, 2018, 11:14 am

Same problem in my side right now, I'm using default options.
Please help to resolve the issue as I have this theme for corporate business.

After clicking on Save Options, nothing saved. console show the following errors

option-js.js?ver=4.9.6:3 Uncaught ReferenceError: tinyMCE is not defined
at weblizar_option_data_save (option-js.js?ver=4.9.6:3)
at HTMLInputElement.onclick (themes.php?page=theme-option-pannel:298)

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