Homepage Portfolio Issues

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cepzbot
Posts: 51
Joined: February 10th, 2018, 12:56 pm

Homepage Portfolio Issues

Post by cepzbot » July 16th, 2018, 9:50 pm

Hello, I have your Premium Enigma installed on my website:
www.kitakueigo.com

1. :!: Here is a picture when you click on the portfolio picture.
https://ibb.co/mW5xPJ

As you can see, there is no way to click out of the picture. Before, on the top right side, there was an X to click on to leave the pop-up. Also, on the right side, there was a button to click to start a slideshow of my portfolio like this:
https://ibb.co/jOUz4J

Please fix this.

2. :!: I tried to update my current Enigma theme from Enigma-Premium-AdvanceVersion: 2.5.2 to Enigma-ProVersion: 2.6.4. Unfortunately, some changes I made before in the Child Theme didn't carry over to the new Enigma-ProVersion: 2.6.4. What should I do?

Thanks! :)

support_staff
Posts: 7204
Joined: February 26th, 2015, 1:40 pm

Re: Homepage Portfolio Issues

Post by support_staff » July 17th, 2018, 12:36 pm

Hii,

Paste the given css in custom css box and save -

#pbOverlay {
z-index: 999999 !important;
}

Please tell us clearly you made child theme of which theme? Enigma premium advance or Enigma premium.

Thanks.

User avatar
cepzbot
Posts: 51
Joined: February 10th, 2018, 12:56 pm

Re: Homepage Portfolio Issues

Post by cepzbot » July 17th, 2018, 3:24 pm

Hello, thanks but the code did not work. :cry: :cry:

Last year, your Weblizar staff made the Child Theme for me. The Theme details are below:

:arrow: Enigma-premium-advance-childVersion:
By Support Staff
support_staff wrote:
July 17th, 2018, 12:36 pm
Hii,

Paste the given css in custom css box and save -

#pbOverlay {
z-index: 999999 !important;
}

Please tell us clearly you made child theme of which theme? Enigma premium advance or Enigma premium.

Thanks.

support_staff
Posts: 7204
Joined: February 26th, 2015, 1:40 pm

Re: Homepage Portfolio Issues

Post by support_staff » July 17th, 2018, 5:34 pm

Hii,

We tested your site, you are not applying the given CSS.

Paste the given css in custom css box and save -

#pbOverlay.show {
z-index: 999999 !important;
}

Thanks.

User avatar
cepzbot
Posts: 51
Joined: February 10th, 2018, 12:56 pm

Re: Homepage Portfolio Issues

Post by cepzbot » July 17th, 2018, 7:14 pm

Thanks but it didn't work. I put in the code like this:
https://ibb.co/j3wz6y

Also, please address my issue below:
2. :!: I tried to update my current Enigma theme from Enigma-Premium-AdvanceVersion: 2.5.2 to Enigma-ProVersion: 2.6.4. Unfortunately, some changes I made before in the Child Theme didn't carry over to the new Enigma-ProVersion: 2.6.4. What should I do?
support_staff wrote:
July 17th, 2018, 5:34 pm
Hii,

We tested your site, you are not applying the given CSS.

Paste the given css in custom css box and save -

#pbOverlay.show {
z-index: 999999 !important;
}

Thanks.

support_staff
Posts: 7204
Joined: February 26th, 2015, 1:40 pm

Re: Homepage Portfolio Issues

Post by support_staff » July 18th, 2018, 12:09 pm

Hii,

Please share your issue with Temp access on lizarweb@gmail.com

Thanks.

User avatar
cepzbot
Posts: 51
Joined: February 10th, 2018, 12:56 pm

Re: Homepage Portfolio Issues

Post by cepzbot » July 18th, 2018, 2:22 pm

Hello. Thanks. I sent you an email. :)
support_staff wrote:
July 18th, 2018, 12:09 pm
Hii,

Please share your issue with Temp access on lizarweb@gmail.com

Thanks.

support_staff
Posts: 7204
Joined: February 26th, 2015, 1:40 pm

Re: Homepage Portfolio Issues

Post by support_staff » July 18th, 2018, 3:34 pm

Hii,

Your issue is resolved please check your site.
Firstly update your theme then make a child theme of that theme, after that copy the files of your previous child theme and paste in your latest child theme.

Thanks.

User avatar
cepzbot
Posts: 51
Joined: February 10th, 2018, 12:56 pm

Re: Homepage Portfolio Issues

Post by cepzbot » July 18th, 2018, 8:52 pm

Hello, the issue has not been solved. :cry: :cry: Here's a screenshot:
https://ibb.co/fEOAWy

:arrow: Please fix this issue.
support_staff wrote:
July 18th, 2018, 3:34 pm
Hii,

Your issue is resolved please check your site.
Firstly update your theme then make a child theme of that theme, after that copy the files of your previous child theme and paste in your latest child theme.

Thanks.

support_staff
Posts: 7204
Joined: February 26th, 2015, 1:40 pm

Re: Homepage Portfolio Issues

Post by support_staff » July 19th, 2018, 10:50 am

Hello,

Your issue is resolved here is the snapshot -

https://postimg.cc/image/ntvvzbkal/

Thanks.

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