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poor quality on mobile devices

Posted: May 16th, 2018, 11:17 pm
by fernando_ezquerro
Thumbnails look pixelated, blurry and of poor quality on mobile devices.
I search the forum and see that the problem is old
Are you working on how to solve the problem?
I suspect that I have made a bad purchase

Re: poor quality on mobile devices

Posted: May 17th, 2018, 11:20 am
by support_staff
hi fernando_ezquerro,

Please share the website URL, where the Flickr gallery is in use. It could be a CSS conflict, so we will check and fix the issue.

Thank you.

Re: poor quality on mobile devices

Posted: June 8th, 2018, 4:38 pm
by fernando_ezquerro
Problem solved, I was waiting to change hosting, I have already made the change and, on the new server, everything works ok.
Thank you very much and sorry for the inconvenience

Re: poor quality on mobile devices

Posted: June 11th, 2018, 4:11 pm
by support_staff
Hi fernando_ezquerro,,

- We are so happy because your issue is resolved
- if the image is distorted on mobile screen please use a small thumbnail in the thumbnail setting

Thanks.