"Error generating gallery"

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emrcmondim
Posts: 2
Joined: March 29th, 2016, 12:36 am

"Error generating gallery"

Post by emrcmondim » January 30th, 2019, 12:54 am

Hello
I have the pro version of Flickr Album Gallery. I also have a Pro account, since 5 days ago, on Flickr. So far I've never had a problem creating galleries on my site.
All other galleries work fine except the one I upload: http://emrcmondim.com/arautos-fotos/
I do not understand what the mistake is ...
Thank you

support_staff
Posts: 7199
Joined: February 26th, 2015, 1:40 pm

Re: "Error generating gallery"

Post by support_staff » January 30th, 2019, 12:07 pm

Hi,
emrcmondim

Thanks for purchasing Flickr Album Gallery pro I think it may be the conflict with some other plugin or maybe the theme also we need to check it.
so please send your site temp. admin access to be check and find out the issue.

thankyou

emrcmondim
Posts: 2
Joined: March 29th, 2016, 12:36 am

Re: "Error generating gallery"

Post by emrcmondim » January 31st, 2019, 3:13 am

Hello "support_staff"
I've already created a temp. admin access... Do I have to send you the data or have you received the confirmation email from the creation of the account?

support_staff
Posts: 7199
Joined: February 26th, 2015, 1:40 pm

Re: "Error generating gallery"

Post by support_staff » January 31st, 2019, 11:16 am

Hi,
emrcmondim

We have tried but your temp access is not working so please update or recreate your temp access and send me here - lizarweb@gmail.com

thanks

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