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"Error generating gallery"

Posted: January 30th, 2019, 12:54 am
by emrcmondim
Hello
I have the pro version of Flickr Album Gallery. I also have a Pro account, since 5 days ago, on Flickr. So far I've never had a problem creating galleries on my site.
All other galleries work fine except the one I upload: http://emrcmondim.com/arautos-fotos/
I do not understand what the mistake is ...
Thank you

Re: "Error generating gallery"

Posted: January 30th, 2019, 12:07 pm
by support_staff
Hi,
emrcmondim

Thanks for purchasing Flickr Album Gallery pro I think it may be the conflict with some other plugin or maybe the theme also we need to check it.
so please send your site temp. admin access to be check and find out the issue.

thankyou

Re: "Error generating gallery"

Posted: January 31st, 2019, 3:13 am
by emrcmondim
Hello "support_staff"
I've already created a temp. admin access... Do I have to send you the data or have you received the confirmation email from the creation of the account?

Re: "Error generating gallery"

Posted: January 31st, 2019, 11:16 am
by support_staff
Hi,
emrcmondim

We have tried but your temp access is not working so please update or recreate your temp access and send me here - lizarweb@gmail.com

thanks