How to upgrade my version to pro without losing current data

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kyle1984
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Joined: June 26th, 2015, 7:57 pm

How to upgrade my version to pro without losing current data

Post by kyle1984 » June 26th, 2015, 8:09 pm

How can I upgrade my version to pro without losing current data?

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admin
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Joined: June 5th, 2014, 1:03 am

Re: How to upgrade my version to pro without losing current

Post by admin » June 27th, 2015, 10:55 am

So are you using now free version?

kyle1984
Posts: 4
Joined: June 26th, 2015, 7:57 pm

Re: How to upgrade my version to pro without losing current

Post by kyle1984 » June 30th, 2015, 6:51 pm

Yes, I just purchased Photo Video Link Gallery Pro (3 Site Application License) - Lifetime .

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admin
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Re: How to upgrade my version to pro without losing current

Post by admin » July 1st, 2015, 11:07 am

Hi,

Your old data is stored in free plugin.

Your pro plugin is totally different from free, Premium plugin has many features like multiple color scheme and multiple lightbox and multiple hover animation.

So you have to need create new gallery on pro. Pro plugin also include multiple uploader so you are able to add multiple images in one minute.

Just upload pro plugin package and then install & activate it. You have not need to deactivate free plugin , Both free and pro is work with each other.

Let me know if you have nay query regarding plugin.

Thanks

kyle1984
Posts: 4
Joined: June 26th, 2015, 7:57 pm

Re: How to upgrade my version to pro without losing current

Post by kyle1984 » July 7th, 2015, 7:56 pm

as soon as I activate the new plugin it kills my whole wordpress site. Any ideas?

kyle1984
Posts: 4
Joined: June 26th, 2015, 7:57 pm

Re: How to upgrade my version to pro without losing current

Post by kyle1984 » July 7th, 2015, 8:18 pm

kills is somewhat vague. The site will not progress past the loading animation once the plugin is active.

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admin
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Re: How to upgrade my version to pro without losing current

Post by admin » July 8th, 2015, 11:07 am

Hello Kyle,

Can you provide me temporary access of your site admin to check this issue on your server.

Please send me your login credential at lizarweb[at]gmail[dot]com

Thanks,
Alex

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