Video or photos double

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marikaletters
Posts: 3
Joined: November 2nd, 2016, 3:06 pm

Re: Video or photos double

Post by marikaletters » November 2nd, 2016, 4:20 pm

Hi,
I have the same problem.

On some pages the gallery is showing twice and in some other even more times :o
Example: http://www.letterslovelife.com/idee-cadeau/

How can I solve this problem?

Thanks,
M.

support_staff
Posts: 7192
Joined: February 26th, 2015, 1:40 pm

Re: Video or photos double

Post by support_staff » November 3rd, 2016, 10:59 am

Hello marikaletters,
please share the temp access of site at lizarweb[at]gmail[dot]com
We'll test the issue and let you know about this.
Thanks.

marikaletters
Posts: 3
Joined: November 2nd, 2016, 3:06 pm

Re: Video or photos double

Post by marikaletters » November 3rd, 2016, 2:26 pm

Email sent!
Thanks

support_staff
Posts: 7192
Joined: February 26th, 2015, 1:40 pm

Re: Video or photos double

Post by support_staff » November 3rd, 2016, 3:40 pm

Hello marikaletters,
your issue has been resolved...you can check.
Thanks.

marikaletters
Posts: 3
Joined: November 2nd, 2016, 3:06 pm

Re: Video or photos double

Post by marikaletters » November 3rd, 2016, 4:21 pm

Great, thanks.
Will I have the same issue after theme/plugins updates?

support_staff
Posts: 7192
Joined: February 26th, 2015, 1:40 pm

Re: Video or photos double

Post by support_staff » November 3rd, 2016, 5:03 pm

Hello marikaletters,
We'll update the changes in the future updates of plugin..so it won't create an issue on updating the plugin and theme.
Thanks

alexlario
Posts: 4
Joined: October 24th, 2016, 2:43 pm

Re: Video or photos double

Post by alexlario » November 10th, 2016, 6:20 pm

Hi, I have the same problem.

My web is http://blog.dibip.es

All my gallerys appears many many times.

Can you helpme out?

Thankyou

support_staff
Posts: 7192
Joined: February 26th, 2015, 1:40 pm

Re: Video or photos double

Post by support_staff » November 11th, 2016, 11:17 am

please send the temp access of site at lizarweb[at]gmail[dot]com
We'll resolve the issue asap.


Note: please mention the link of this forum in mail.
Thanks.

alexlario
Posts: 4
Joined: October 24th, 2016, 2:43 pm

Re: Video or photos double

Post by alexlario » November 11th, 2016, 2:28 pm

Email sent.

Thank you

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