Callout Link Wont Work

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schu48
Posts: 4
Joined: July 27th, 2015, 10:41 am

Callout Link Wont Work

Post by schu48 » August 7th, 2018, 10:59 pm

I placed a link for a pdf and also tied a JPG in the callout button link for the Chronical Theme. When I go click the button I get the error message on the link below. Can someone please help me fix this issue?



http://pamelaannschoolofdance.com/2018- ... sd-good-2/

support_staff
Posts: 7192
Joined: February 26th, 2015, 1:40 pm

Re: Callout Link Wont Work

Post by support_staff » August 8th, 2018, 11:20 am

Hii,

The link you add is http://pamelaannschoolofdance.com/2018- ... sd-good-2/.
Please change the given link use File URL.
Go to Dashboard -> Media -> Add New -> upload pdf file and use File URL link in the callout link option.
Follow given screenshot -
https://s8.postimg.cc/sf5jaylwl/linkpdf.png

Thanks.

schu48
Posts: 4
Joined: July 27th, 2015, 10:41 am

Re: Callout Link Wont Work

Post by schu48 » August 8th, 2018, 8:24 pm

I did copy the URL correctly from the media file and pasted it in the button link box on the callout page. The first link below is the pdf file I am trying to get to pull up. The second link is the page that shows up when I push the callout button. The third link is the page where the callout button is that I am using. What else can I do to correct this issue?


Thank you,


http://pamelaannschoolofdance.com/wp-co ... D-good.pdf

http://pamelaannschoolofdance.com/2018- ... sd-good-2/

http://pamelaannschoolofdance.com/

schu48
Posts: 4
Joined: July 27th, 2015, 10:41 am

Re: Callout Link Wont Work

Post by schu48 » August 8th, 2018, 9:23 pm

I finally got it to work. There must have been a glitch on the callout page. I had to reset to the original settings and then change back to the information I wanted for it to work.

Thank you.

support_staff
Posts: 7192
Joined: February 26th, 2015, 1:40 pm

Re: Callout Link Wont Work

Post by support_staff » August 9th, 2018, 10:33 am

Your welcome,

Let us know for further query.

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