Image Label and Description wont display

Gallery Pro is an Responsive plug-in with lot's of features and options for customizes the images for different views.

Moderator: forum_m

Post Reply
kpstanwick
Posts: 3
Joined: June 17th, 2016, 4:42 am

Image Label and Description wont display

Post by kpstanwick » June 17th, 2016, 5:22 am

Image Label and Description wont display. After downloading the Label and description do not show up on finished gallery

support_staff
Posts: 7199
Joined: February 26th, 2015, 1:40 pm

Re: Image Label and Description wont display

Post by support_staff » June 17th, 2016, 8:01 am

Hello kpstanwick,
please share the gallery URL where you are using the plugin.
Thanks.


support_staff
Posts: 7199
Joined: February 26th, 2015, 1:40 pm

Re: Image Label and Description wont display

Post by support_staff » June 18th, 2016, 8:12 am

Hello kpstanwick,
we have tested the plugin on the theme you are using "nature one", it is working perfect on that theme. On your site there can a confliction with other plugin, de-activate other plugins and check.
Please let us know the results.
Thanks.

kpstanwick
Posts: 3
Joined: June 17th, 2016, 4:42 am

Re: Image Label and Description wont display

Post by kpstanwick » June 18th, 2016, 5:12 pm

It still isn't working. The pictures show up but the description and the title of the image are not on screen.I need the descriptions to be to the right of the image.

support_staff
Posts: 7199
Joined: February 26th, 2015, 1:40 pm

Re: Image Label and Description wont display

Post by support_staff » June 22nd, 2016, 7:26 am

Hello kpstanwick,
it seems you have de-activated the plugin,please send the temp access of site at lizarweb[at]gmail[dot]com
We'll check the issue and let you know about this asap.
Thanks.

Post Reply

Return to “Gallery Pro”