License key from 2015

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baciu2
Posts: 2
Joined: April 21st, 2015, 1:03 am

License key from 2015

Post by baciu2 » November 27th, 2018, 3:19 am

Hello, I m using your plugin since April 2015, but I didn't update it since... Today, the new version of the plugin asked me a license key which I have not received when i purchased it.
In my profil, for responsive-photo-gallery-pro it is only written that i have a life time license but no code.
Please could you send me my license ?
Thank you.

support_staff
Posts: 7199
Joined: February 26th, 2015, 1:40 pm

Re: License key from 2015

Post by support_staff » November 27th, 2018, 11:09 am

Hello baciu2,

Please check your registered email for the license key.

Let us know for further query.

Thanks

baciu2
Posts: 2
Joined: April 21st, 2015, 1:03 am

Re: License key from 2015

Post by baciu2 » November 28th, 2018, 5:30 pm

I have checked the e-mail you sent me. The link asks me to pay a new license in order to renew the one I have. I feel a little swindled to be honest, because I have already a Lifetime license (but without code ?!) that I have already paid in order to update the plugin. Now I have to repay what I already have. I think it's unfair. Do you understand my point of view ?
Please, I am only asking for the license key that I paid. I could show you the bill if you want. I just haven't received the code from you.

Please send me my code by e-mail.

Thanks

support_staff
Posts: 7199
Joined: February 26th, 2015, 1:40 pm

Re: License key from 2015

Post by support_staff » November 29th, 2018, 11:35 am

Hello,

Please check your email again. There is a link in your email, you can access license via that link.

Let us know. for more query.

Thanks.

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