Responsive Photo Gallery Pro Plugin UPDATE wants registration number

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cmooreart
Posts: 3
Joined: April 9th, 2017, 2:42 am

Responsive Photo Gallery Pro Plugin UPDATE wants registration number

Post by cmooreart » January 30th, 2019, 11:10 pm

I downloaded and installed update to Responsive Photo Gallery Pro.
Number 1 - it wants a registration number. I purchased this plugin on 4/8/2017. For lifetime. How can I get registration number again?
Number 2 - I cannot use this update until I get a valid registration number
Number 3 - My galleries are STILL not showing thumbnail images when they are accessed. Only one shows thumbnails now (listeners series).
Please please help me resolve this. In the meantime, I have gone back to the original plugin and disabled the upgrade.
site: www.sandramilton.com
me: M Moore . cmoore@cmooreart.com

support_staff
Posts: 7103
Joined: February 26th, 2015, 1:40 pm

Re: Responsive Photo Gallery Pro Plugin UPDATE wants registration number

Post by support_staff » January 31st, 2019, 12:11 pm

Hi, cmooreart

Thanks for using our plugin.

You can use our plugin for lifetime. But we provide the support and update for one year.

So need to buy a license key for support and update. For license key to go to your weblizar account click this link : https://weblizar.com/amember/signup/renew-subscription

For galleries thumbnail images issue, we need to check it whats the issue is generated with the galleries thumbnail images so, In your server and demo sites are working fine.

So, Please share your site access here - lizarweb@gmail.com , We will check and fixed that issue within time.

Thanks

cmooreart
Posts: 3
Joined: April 9th, 2017, 2:42 am

Re: Responsive Photo Gallery Pro Plugin UPDATE wants registration number

Post by cmooreart » February 4th, 2019, 8:23 am

I paid for tech support as you requested. Registration number is in place.
Here is the web site:
www.sandramilton.com
User ID
Buddy11105
Password
Studio1065

Also, font sizes are changing when links are clicked. Also some shifting of the page.
Thank you for quick help.
Catherine Moore
cmoore@cmooreart.com
770-587-1400

support_staff
Posts: 7103
Joined: February 26th, 2015, 1:40 pm

Re: Responsive Photo Gallery Pro Plugin UPDATE wants registration number

Post by support_staff » February 4th, 2019, 12:36 pm

Hello, cmooreart

We fixed your issues.

The gallery thumbnails now (listeners series) is showing thumbnail images. I have added a new image in it you can see its showing properly. also, I have created a new gallery for testing which is testing-1 its also showing thumbnail images properly.

So please recreate your gallery (listeners series) add new images and check.

Thanks

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