Logo will not upload

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abanda
Posts: 1
Joined: December 16th, 2016, 10:53 pm

Logo will not upload

Post by abanda » December 17th, 2016, 4:08 am

I upgraded to enigma pro and trying to add logo has taken me now too much time and it wont upload. please help! in the free version was so simple to upload a logo.

support_staff
Posts: 7017
Joined: February 26th, 2015, 1:40 pm

Re: Logo will not upload

Post by support_staff » December 17th, 2016, 10:27 am

go to Dashboard->Appearance->Theme Options->Home Option->General Option->General Settings

in General Settings

click on Custom Logo button.select image and save

you can see in image link https://s24.postimg.org/lpvjn3fpx/demo.png

advantag
Posts: 2
Joined: May 11th, 2017, 1:52 pm

Re: Logo will not upload

Post by advantag » May 11th, 2017, 9:20 pm

I tried to upload our logo in 150 x 50, but it´s not working under General Settings / Custom Logo. After choosing the file and safe the file is no result shown at the site. Would you be so kind to help me please? We can only show the written word in website information. Thank you very much in advance.

support_staff
Posts: 7017
Joined: February 26th, 2015, 1:40 pm

Re: Logo will not upload

Post by support_staff » May 12th, 2017, 12:07 pm

Hello advantag,

Please, send the temp access of site with URL at lizarweb[at]gmail[dot]com
We'll resolve the issue asap.


Note: please mention the link of this forum in mail.
Thanks.

advantag
Posts: 2
Joined: May 11th, 2017, 1:52 pm

Re: Logo will not upload

Post by advantag » May 12th, 2017, 12:45 pm

support_staff wrote:Hello advantag,

Please, send the temp access of site with URL at lizarweb[at]gmail[dot]com
We'll resolve the issue asap.


Note: please mention the link of this forum in mail.
Thanks.

Thanks a lot, I´ll send you an invitation link.


Have you received my invitation link?

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