An error occurred in the upload. Please try again later

Ask Theme Error & Bug Related Issues Here

Moderator: forum_m

riskadvisorptyltd
Posts: 17
Joined: April 6th, 2016, 9:20 am

An error occurred in the upload. Please try again later

Post by riskadvisorptyltd » December 1st, 2016, 8:25 am

I'm having issues uploading media to the site through the dashboard.

When uploading a simple .jpg I'm getting the following error:

An error occurred in the upload. Please try again later.

I'm also unable to view media i've already uploaded and search for plugins:

Image

Image


Please help

support_staff
Posts: 7203
Joined: February 26th, 2015, 1:40 pm

Re: An error occurred in the upload. Please try again later

Post by support_staff » December 1st, 2016, 12:37 pm

please send the temp access of site with url at lizarweb[at]gmail[dot]com
We'll resolve the issue asap.


Note: please mention the link of this forum in mail.
Thanks.

support_staff
Posts: 7203
Joined: February 26th, 2015, 1:40 pm

Re: An error occurred in the upload. Please try again later

Post by support_staff » December 5th, 2016, 2:20 pm

Hello,

we check your site

Please Update latest version of theme and let us know for further query

riskadvisorptyltd
Posts: 17
Joined: April 6th, 2016, 9:20 am

Re: An error occurred in the upload. Please try again later

Post by riskadvisorptyltd » January 18th, 2017, 1:26 pm

Hi,

I have updated and am still unable to fix my problem uploading media. Please help

support_staff
Posts: 7203
Joined: February 26th, 2015, 1:40 pm

Re: An error occurred in the upload. Please try again later

Post by support_staff » January 19th, 2017, 10:38 am

please update Enigma pro version 2.4.1

your site still have version 1.8.2

riskadvisorptyltd
Posts: 17
Joined: April 6th, 2016, 9:20 am

Re: An error occurred in the upload. Please try again later

Post by riskadvisorptyltd » January 19th, 2017, 10:48 am

I've tried updating and the error still occurs

support_staff
Posts: 7203
Joined: February 26th, 2015, 1:40 pm

Re: An error occurred in the upload. Please try again later

Post by support_staff » January 19th, 2017, 12:46 pm

remove previous version and then intall update version

riskadvisorptyltd
Posts: 17
Joined: April 6th, 2016, 9:20 am

Re: An error occurred in the upload. Please try again later

Post by riskadvisorptyltd » January 31st, 2017, 6:11 am

I worry removing this theme to update will lose all my customisation of the site.

Please can you help further

riskadvisorptyltd
Posts: 17
Joined: April 6th, 2016, 9:20 am

Re: An error occurred in the upload. Please try again later

Post by riskadvisorptyltd » January 31st, 2017, 6:18 am

This is still my biggest issue

Image

Everything else seems to be working fine so please help me fix this

support_staff
Posts: 7203
Joined: February 26th, 2015, 1:40 pm

Re: An error occurred in the upload. Please try again later

Post by support_staff » January 31st, 2017, 10:25 am

please send the ftp access of site at lizarweb[at]gmail[dot]com
We'll update the theme and nothing will loss in customization.


Note: please mention the link of this forum in mail.
Thanks.

Post Reply

Return to “Theme Problem, Error & Bug”