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Theme slider doesn't work anymore [resolved]

Posted: November 4th, 2017, 2:22 am
by cplank
Hi there,

after I installed the Lightbox Slider Pro plugin, the sliders on the starting page of my theme "Byblos" does not load a picture anymore. When I deactivate the plugin, the sliders work without any problem. What can I do, because I'd like to get something for my money, espacially a fully working homepage ;-)

I hope someone can help me ... thanks in advance ;-)

Re: Theme slider doesn't work anymore

Posted: November 4th, 2017, 10:10 am
by support_staff
hi cplank,

Please share website URL and temp access of website with us. Login to https://weblizar.com/amember/helpdesk, with the same credential of the forum. Generate the ticket and share temp access of your website with us, we will fix the issue.

If you face any problem then you can share access to our mail id, lizarweb [at] gmail [dot] com, also.

Thank you.

Re: Theme slider doesn't work anymore

Posted: November 6th, 2017, 12:40 pm
by support_staff
hi cplank,

We fix the issue. Now the light box pro plugin is activated and slider images are also loading.

Please visit the website. And also notify us.

Thank you.

Re: Theme slider doesn't work anymore

Posted: November 7th, 2017, 10:42 pm
by cplank
Thank you very much for fixing the problem with the plugin! I am very happy with it now :-)

Re: Theme slider doesn't work anymore

Posted: November 8th, 2017, 10:08 am
by support_staff
hi cplank,

You are welcome.

Thank you for using our plugin.