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Pictures are not displayed

Posted: July 16th, 2018, 2:20 pm
by etage3
We installed the Pro Version last week and now I started creating the old galeries again. It worked for 3 of them, and in the 4th one the pictures I selected are not displayed correctly any more.

Working Galeries:
https://www.emva.org/news-media/media/p ... ence-2017/
https://www.emva.org/news-media/media/p ... rope-2017/
https://www.emva.org/news-media/media/p ... ence-2016/

Not working Galery:
https://www.emva.org/news-media/media/p ... ight-2016/

Re: Pictures are not displayed

Posted: July 17th, 2018, 12:01 pm
by support_staff
Hi etage3,

- We checked this issue
- Some images are not viewed properly because its path is wrong generated check this screenshot https://s15.postimg.cc/7r2c0iehn/Capture1.png
- Right image path eg. https://www.emva.org/wp-content/uploads ... 016_24.jpg
- The wrong image path is https://i1.wp.com/www.emva.org/wp-conte ... =920&ssl=1 with SSL

- Are you using any SSL plugin or cache plugin its conflict with this if yes please deactivate and check it again
- Also, try - deactivate the plugin one by one and check it again.
- After done it please notify us.

Thanks.

Re: Pictures are not displayed

Posted: July 18th, 2018, 2:24 pm
by etage3
Okay, thank you. Our programmer found out, that it's obviously caused by the Plugin "Jetpack by WordPress.com". For now we deactivated it. I hope our customer doesn't need it necessaryly.

Re: Pictures are not displayed

Posted: July 18th, 2018, 4:14 pm
by support_staff
Hi etage3,

- We are happy because your issue is resolved successfully.
- If you like our support please review us. - link here https://wordpress.org/plugins/lightbox-slider/#reviews

Thanks.