How to enable Lightbox Preview Feature with UR Image Slider Pro

Ask any plugin errors & bugs related issues here

Moderator: forum_m

Post Reply
kacey22
Posts: 2
Joined: October 17th, 2018, 4:40 am

How to enable Lightbox Preview Feature with UR Image Slider Pro

Post by kacey22 » October 17th, 2018, 5:13 am

I have installed and purchased the UR Image Slider; I've entered my license key as well. Now that I've done so, I do not see anywhere in the interface to set the "slides" to enable the lightbox. Where do I do that? Here is a screenshot of what I'm seeing: https://snag.gy/xoVzBl.jpg

support_staff
Posts: 7088
Joined: February 26th, 2015, 1:40 pm

Re: How to enable Lightbox Preview Feature with UR Image Slider Pro

Post by support_staff » October 17th, 2018, 10:46 am

Hi kacey22 ,

The plugin has the setting to enable/disable the lightbox on the slide. We are sharing a screenshot of URISP settings page and we marked it.

Please check the screenshot, here is the link : https://i.postimg.cc/59F8Gt8f/URISP.png

Thank you

kacey22
Posts: 2
Joined: October 17th, 2018, 4:40 am

Re: How to enable Lightbox Preview Feature with UR Image Slider Pro

Post by kacey22 » October 17th, 2018, 9:49 pm

Hi all,

I have a video recording of what I am seeing, in comparison with the screenshot that you shared with me:

https://drive.google.com/a/standcreativ ... p=drivesdk

If that one doesn't work, here is a screenshot vis Snag.gy:
https://snag.gy/Zyqehp.jpg

I am not seeing a "Slide Lightbox Preview" option. Also, oddly enough, when I click the UR Slider Pro > All Slides, I am routed to the "All Slides" under the regular plugin, not the Pro plugin. Might that be a clue as to why I'm not seeing the "Slide Lightbox Preview" option.

Thank you.

support_staff
Posts: 7088
Joined: February 26th, 2015, 1:40 pm

Re: How to enable Lightbox Preview Feature with UR Image Slider Pro

Post by support_staff » October 18th, 2018, 10:33 am

Hi kacey22,

- In this screenshot -- https://i.postimg.cc/59F8Gt8f/URISP.png -- we mentioned the setting of lightbox preview please find the "Slide Lightbox Preview" setting and set it to "ON"
- After doing that please save the setting
- If you are unable to do this please share temp admin access we will do this.

Thanks.

support_staff
Posts: 7088
Joined: February 26th, 2015, 1:40 pm

Re: How to enable Lightbox Preview Feature with UR Image Slider Pro

Post by support_staff » October 20th, 2018, 10:43 am

Hi, kacey22 ,

We could not download the video you shared because it asks for permission. But we check the screenshot and we found that you activated free version of plugin. Please activate the premium version and check for the option "Slide Lightbox Preview".

Thank you.

support_staff
Posts: 7088
Joined: February 26th, 2015, 1:40 pm

Re: How to enable Lightbox Preview Feature with UR Image Slider Pro

Post by support_staff » October 23rd, 2018, 7:00 pm

Hi, kacey22 ,

We have checked the video you shared with us. Please tell us plugin version you are using.

And please also share the temp access on our E-mail : lizarweb [at] gmail [dot] com. Or you can also share the access here :-

http://weblizar.com/amember/helpdesk/

you need to log in with the same credentials you are registered on the weblizar.

Thank you.

Post Reply

Return to “Plugin Problem, Errors & Bugs”