poor quality on mobile devices

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fernando_ezquerro
Posts: 2
Joined: May 8th, 2018, 2:05 pm

poor quality on mobile devices

Post by fernando_ezquerro » May 16th, 2018, 11:17 pm

Thumbnails look pixelated, blurry and of poor quality on mobile devices.
I search the forum and see that the problem is old
Are you working on how to solve the problem?
I suspect that I have made a bad purchase

support_staff
Posts: 6993
Joined: February 26th, 2015, 1:40 pm

Re: poor quality on mobile devices

Post by support_staff » May 17th, 2018, 11:20 am

hi fernando_ezquerro,

Please share the website URL, where the Flickr gallery is in use. It could be a CSS conflict, so we will check and fix the issue.

Thank you.

fernando_ezquerro
Posts: 2
Joined: May 8th, 2018, 2:05 pm

Re: poor quality on mobile devices

Post by fernando_ezquerro » June 8th, 2018, 4:38 pm

Problem solved, I was waiting to change hosting, I have already made the change and, on the new server, everything works ok.
Thank you very much and sorry for the inconvenience

support_staff
Posts: 6993
Joined: February 26th, 2015, 1:40 pm

Re: poor quality on mobile devices

Post by support_staff » June 11th, 2018, 4:11 pm

Hi fernando_ezquerro,,

- We are so happy because your issue is resolved
- if the image is distorted on mobile screen please use a small thumbnail in the thumbnail setting

Thanks.

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