portfolio not showing all galleries and they don't open

Ask Plugin Installation, Settings & Configuration, Problem, Errors & Bugs Related issues Here

Moderator: forum_m

Post Reply
jimmysyf
Posts: 2
Joined: December 9th, 2015, 12:25 pm

portfolio not showing all galleries and they don't open

Post by jimmysyf » December 13th, 2015, 2:49 am

Hi,

i got the responsive portfolio pro, settings don't save, some galleries are not showing in the portfolio and when i click on a galleries it doesn't open. can you please help?

thanks

User avatar
admin
Site Admin
Posts: 2880
Joined: June 5th, 2014, 1:03 am

Re: portfolio not showing all galleries and they don't open

Post by admin » December 14th, 2015, 5:14 pm

Hi jimmysyf,

Could you send us your site gallery Page URL?

How many images you are able to display your into single gallery?

We will check issue and respond to you ASAP.

Thanks

jimmysyf
Posts: 2
Joined: December 9th, 2015, 12:25 pm

Re: portfolio not showing all galleries and they don't open

Post by jimmysyf » January 17th, 2016, 11:17 am

hi,

here is the link
http://www.i-like-this.info/pictures/

every time i try to change the settings to album view for the cars album, it doesn't save
thanks.

User avatar
admin
Site Admin
Posts: 2880
Joined: June 5th, 2014, 1:03 am

Re: portfolio not showing all galleries and they don't open

Post by admin » January 18th, 2016, 2:42 pm

Hi Jimmy,

Could you please provide us your site temporary admin access to check the setting of your galleries?

Mail us at: lizarweb[at]gmail[dot]com

Suggestion: Please upload images for gallery using plguin multiple image uploader, plguin will crop your images with same size thumbnail. Minimum image size should 400x400px, maximum size has no limit.

Thanks

Post Reply

Return to “Plugin Installation, Settings & Configuration, Problem, Errors & Bugs”