Display Slider Title option missing after upgrade to pro

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babgvant
Posts: 5
Joined: February 6th, 2018, 4:21 am

Display Slider Title option missing after upgrade to pro

Post by babgvant » February 6th, 2018, 4:44 am

Hello,

I just upgraded to the Pro version and noticed that the option to display the slider title has disappeared. Is there a way to get it back?

Thanks

support_staff
Posts: 6899
Joined: February 26th, 2015, 1:40 pm

Re: Display Slider Title option missing after upgrade to pro

Post by support_staff » February 6th, 2018, 11:28 am

hi babgvant,

Please share temp access of website with us. Login to https://weblizar.com/amember/helpdesk, with the same credential of the forum. Generate the ticket and share temp access of your website with us, we will fix the issue.

If you face any problem then you can share access to our mail id, lizarweb [at] gmail [dot] com, also.

Thank you.

babgvant
Posts: 5
Joined: February 6th, 2018, 4:21 am

Re: Display Slider Title option missing after upgrade to pro

Post by babgvant » February 12th, 2018, 7:14 pm

Hello, what level of access are you requesting?

support_staff
Posts: 6899
Joined: February 26th, 2015, 1:40 pm

Re: Display Slider Title option missing after upgrade to pro

Post by support_staff » February 14th, 2018, 10:30 am

Hello,
temp access to wp-admin ( Username and Password ). So we can edit and update the plugin if needed.

Thank you.

babgvant
Posts: 5
Joined: February 6th, 2018, 4:21 am

Re: Display Slider Title option missing after upgrade to pro

Post by babgvant » February 18th, 2018, 12:13 am

I'm not comfortable giving you admin access to my site. I am comfortable editing the PHP files if necessary.

support_staff
Posts: 6899
Joined: February 26th, 2015, 1:40 pm

Re: Display Slider Title option missing after upgrade to pro

Post by support_staff » February 19th, 2018, 10:27 am

hi babgvant,

Don't worry sir, we will work only with our plugin files. And after resolving the issue you can change the password.

Please share the Website URL.

Thank you.

eric911
Posts: 1
Joined: February 27th, 2018, 1:55 pm

Re: Display Slider Title option missing after upgrade to pro

Post by eric911 » February 27th, 2018, 7:45 pm

Supporter,

I have the same problem, my wordpress version is 4.9.4
After I upgrade to Pro version, the exist slider title is gone!
Please see the attachment.
Attachments
螢幕快照 2018-02-27 下午10.11.42.png

support_staff
Posts: 6899
Joined: February 26th, 2015, 1:40 pm

Re: Display Slider Title option missing after upgrade to pro

Post by support_staff » February 28th, 2018, 10:29 am

hello eric911,

Sir, I think we contact on tawk.to. Please share the website URL to confirm.

Thank you.

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