My slider doesn't "appear" on Ipad or cell phone

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carmearisa
Posts: 3
Joined: November 9th, 2015, 7:40 pm

My slider doesn't "appear" on Ipad or cell phone

Post by carmearisa » May 24th, 2016, 3:12 pm

Hi there,
I'm using your pluggin that is really great on my website, and it works perfectly on computer.
But... it doesn't "appear" on Ipad or cell phone.
It is possible to read all the tittles and descriptions but the images aren't there.
Could you please help me ?
I wouldn't change the pluggin for another one to get it responsive !
Here is my address: www.carmearisa.com/wp

Best regards,
Carme Arisa

support_staff
Posts: 7123
Joined: February 26th, 2015, 1:40 pm

Re: My slider doesn't "appear" on Ipad or cell phone

Post by support_staff » May 24th, 2016, 5:33 pm

Hello carmearisa,
please share the gallery URL where you are using the "Ultimate Responsive Image Slider Pro" plugin.
Thanks.

carmearisa
Posts: 3
Joined: November 9th, 2015, 7:40 pm

Re: My slider doesn't "appear" on Ipad or cell phone

Post by carmearisa » May 25th, 2016, 2:52 pm

Thanks for your answer.
What do you mean by gallery URL, please ?

Thank you very much.
Carme Arisa

carmearisa
Posts: 3
Joined: November 9th, 2015, 7:40 pm

Re: My slider doesn't "appear" on Ipad or cell phone

Post by carmearisa » May 25th, 2016, 2:56 pm


support_staff
Posts: 7123
Joined: February 26th, 2015, 1:40 pm

Re: My slider doesn't "appear" on Ipad or cell phone

Post by support_staff » May 25th, 2016, 3:55 pm

Hello carmearisa,
please send the temp access of site at- lizarweb[at]gmail[dot]com
We'll test the issue and let you know about this.
Thanks

support_staff
Posts: 7123
Joined: February 26th, 2015, 1:40 pm

Re: My slider doesn't "appear" on Ipad or cell phone

Post by support_staff » May 26th, 2016, 5:46 pm

Hello carmearisa,
the issue is related to the child theme of "The One Pager", please send the child theme at- lizarweb[at]gmail[dot]com
Thanks.

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