Slide Link URL's not saving

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chrisganly
Posts: 4
Joined: August 14th, 2017, 11:52 am

Slide Link URL's not saving

Post by chrisganly » August 31st, 2017, 9:08 am

Whenever the slider is updated they aren't saved and the fields become empty.

I've posted in the other thread, and emailed support, but I've received no responses. Is there a fix for this or not? This was the entire point of buying the pro version of the plugin for me.

support_staff
Posts: 6901
Joined: February 26th, 2015, 1:40 pm

Re: Slide Link URL's not saving

Post by support_staff » September 1st, 2017, 5:08 pm

hi chrisganly,

Please share site URL and temp access of site to lizarweb[at]gmail[dot]com. We will fix the issue.

Thank you.

chrisganly
Posts: 4
Joined: August 14th, 2017, 11:52 am

Re: Slide Link URL's not saving

Post by chrisganly » September 5th, 2017, 7:36 am

Sent you guys an email.

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admin
Site Admin
Posts: 2879
Joined: June 5th, 2014, 1:03 am

Re: Slide Link URL's not saving

Post by admin » September 5th, 2017, 12:55 pm

Hi chrisganly,

We are checking the issue for you.

Revert you on email ASAP.

Thanks

chrisganly
Posts: 4
Joined: August 14th, 2017, 11:52 am

Re: Slide Link URL's not saving

Post by chrisganly » September 6th, 2017, 1:20 pm

It's partially fixed now. The links are saving but they don't work on the slider (don't navigate to new pages)

Is there a specific setting that needs to be enabled, i.e. read more link on slide?

Gave a specific example in email response.

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