Slider opening up wrong

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summest
Posts: 3
Joined: October 27th, 2017, 10:34 pm

Slider opening up wrong

Post by summest » October 27th, 2017, 10:51 pm

My slider, no matter the layout chosen, opens incorrectly the first time. All I see is partial images a fraction of the actual size. If I resize the screen it inevitably shows up fine, but if I navigate away and back again the problem reoccurs. Sometimes after multiple page refreshes it works fine. http://www.bearsnest.org.

summest
Posts: 3
Joined: October 27th, 2017, 10:34 pm

Re: Slider opening up wrong

Post by summest » October 28th, 2017, 8:13 am

It's the photos page that I was referring to https://www.bearsnest.org/photos/

support_staff
Posts: 7084
Joined: February 26th, 2015, 1:40 pm

Re: Slider opening up wrong

Post by support_staff » October 28th, 2017, 12:30 pm

hi summest,

We noted that issue on load time. But can you share the screenshot of the issue "If I resize the screen it inevitably shows up fine, but if I navigate away and back again the problem reoccurs". Because we don't face any issue like this.

Thank you.

summest
Posts: 3
Joined: October 27th, 2017, 10:34 pm

Re: Slider opening up wrong

Post by summest » October 29th, 2017, 10:39 am

Yes. Enclosed is what I see when I usually open the page for the first time. If I refresh several times, it shows up correctly, or if I decrease the size of my screen...working on a 28" monitor. I've tried taking out the sidebar, but no go. I've tried other formats...same issue. When it works, it's great, but it only works half the time.

I included two attachments....one where it works and one not. Let me know if you don't get these...status column says "error parsing server response".

support_staff
Posts: 7084
Joined: February 26th, 2015, 1:40 pm

Re: Slider opening up wrong

Post by support_staff » October 30th, 2017, 11:11 am

hi summest,

Please share the temp access of website with us. Login to https://weblizar.com/amember/helpdesk, with the same credential of the forum. Generate the ticket and share temp access of your website with us, we will fix the issue.

If you face any problem then you can share access to our mail id, lizarweb [at] gmail [dot] com, also.

Thank you.

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