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How to upgrade the plugin from 5.0 to 5.5.9

Posted: December 19th, 2017, 9:40 am
by djbaxter
I have version 5 installed and evidently after a recent WordPress update that version stopped working.

I have downloaded the latest version 5.5.9.

When I try to install it, I get an error saying that directory already exists - install failed.

How do I upgrade from version 5 to 5.5.9?

Re: How to upgrade the plugin from 5.0 to 5.5.9

Posted: December 19th, 2017, 10:08 am
by djbaxter
All right. I deleted the old version.

Installed the new version.

Created a new slide show.

All that displays is 4 rotating circles... no images:

Re: How to upgrade the plugin from 5.0 to 5.5.9

Posted: December 19th, 2017, 11:50 am
by support_staff
hi djbaxter,

Please share your Website URL.

Thank you.

Re: How to upgrade the plugin from 5.0 to 5.5.9

Posted: December 20th, 2017, 12:14 am
by djbaxter
Resolved: It was a conflict with the "Above the Fold Optimization" plugin - probably interfering with the javascript.

Deleted that other plugin. Working fine now.

https://www.theultimatepawspa.ca

Re: How to upgrade the plugin from 5.0 to 5.5.9

Posted: December 20th, 2017, 6:23 pm
by support_staff
hi djbaxter,

The plugin is working, it's a great news.