[un resolved] thumbnails distorted

Gallery Pro is an Responsive plug-in with lot's of features and options for customizes the images for different views.

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hawaiiweddings
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Joined: January 3rd, 2016, 2:29 pm

[un resolved] thumbnails distorted

Post by hawaiiweddings » January 3rd, 2016, 2:48 pm

is there a way to make the thumbnails not distort or stretch when looking at the photos on my iPhone?

i would all also like the thumbnails to be able to go straight to the full screen mode when clicking on the thumbnail.

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admin
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Re: thumbnails distorted

Post by admin » January 4th, 2016, 12:09 pm

Can you provide me your gallery url.?

Thanks

hawaiiweddings
Posts: 3
Joined: January 3rd, 2016, 2:29 pm

Re: thumbnails distorted

Post by hawaiiweddings » January 20th, 2016, 9:10 am


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admin
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Re: thumbnails distorted

Post by admin » January 20th, 2016, 12:31 pm

Hi hawaiiweddings,

We have checked your gallery on iPhone 6 Plus.

The result gallery is displaying perfectly.

Thanks

hawaiiweddings
Posts: 3
Joined: January 3rd, 2016, 2:29 pm

Re: thumbnails distorted

Post by hawaiiweddings » January 20th, 2016, 3:12 pm

i check on my iPad, iPhone and computer the images are still distorted on the thumbnail and preview. in full screen mode the images are ok. is there are way to go straight to the full screen mode instead of the preview mode?
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Screen Shot 2016-01-19 at 11.43.28 PM.jpg

crubeiz
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Joined: February 25th, 2016, 10:43 pm

Re: thumbnails distorted

Post by crubeiz » February 25th, 2016, 11:37 pm

so they never helped with this?

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admin
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Re: thumbnails distorted

Post by admin » February 27th, 2016, 10:54 am

Hi hawaiiweddings & crubeiz,

We were looking for the issue caused.

Could you both send us your site temp admin access to fix the image stretching issue?

Send us the details at - lizarweb[at]gmail[dot]com also metion this support thread link.

Thanks

nfdesigns
Posts: 2
Joined: March 16th, 2016, 9:01 am

Re: thumbnails distorted

Post by nfdesigns » March 21st, 2016, 6:52 am

Hi my thumbnails on one of my galleries are distorted also can you please fix it
http://bordersignsandgraphics.com.au/wp ... ction=edit

Can you further advise why my galleries are displayed on Iphone and Ipad in three columns
as selected but in two (2) columns only on the webpage when I selected (3) very frustrating.

thanks

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admin
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Re: thumbnails distorted

Post by admin » March 22nd, 2016, 12:52 am

Hi nfdesigns,

We will check and let you know.

Thanks

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