Gallery Pro 5 Thumbnails stretched

Gallery Pro is an Responsive plug-in with lot's of features and options for customizes the images for different views.

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crubeiz
Posts: 2
Joined: February 25th, 2016, 10:43 pm

Gallery Pro 5 Thumbnails stretched

Post by crubeiz » February 25th, 2016, 11:07 pm

I don't want my thumbnails stretched. Is there not an option to stop this?

They look distorted.

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admin
Site Admin
Posts: 2880
Joined: June 5th, 2014, 1:03 am

Re: Gallery Pro 5 Thumbnails stretched

Post by admin » February 27th, 2016, 10:54 am

Hi crubeiz,

We were looking for the issue caused.

Could you please send us your site temp admin access to fix the image stretching issue?

Send us the details at - lizarweb[at]gmail[dot]com also metion this support thread link.

Thanks

gmalboeuf17
Posts: 1
Joined: February 17th, 2016, 7:11 am

Re: Gallery Pro 5 Thumbnails stretched

Post by gmalboeuf17 » February 27th, 2016, 7:24 pm

I am having the same issue. The thumbnails in all my galleries are stretched on mobile devices and when using Firefox web browser on a PC.
In one of my galleries, all the images are the exact same size but they are still stretched as thumbnails?

What is the fix for this...these galleries look terrible.

Please advise.

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admin
Site Admin
Posts: 2880
Joined: June 5th, 2014, 1:03 am

Re: Gallery Pro 5 Thumbnails stretched

Post by admin » February 29th, 2016, 2:06 pm

Hi gmalboeuf17,

Could you please send us your site temp admin access to fix the image stretching issue?

Send us the details at - lizarweb[at]gmail[dot]com also metion this support thread link.

Thanks

floweringevents
Posts: 4
Joined: March 15th, 2016, 2:09 am

Re: Gallery Pro 5 Thumbnails stretched

Post by floweringevents » March 17th, 2016, 2:07 am

I am having the same problem. No matter what size image iI upload, they become distorted. Shouldn't there be a setting for image size/proportion?

Thanks,
Kent

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admin
Site Admin
Posts: 2880
Joined: June 5th, 2014, 1:03 am

Re: Gallery Pro 5 Thumbnails stretched

Post by admin » March 17th, 2016, 10:55 am

Hi floweringevents,

Please share URL of your gallery page?

let me know the some details in which device and screen size you facing this issue.

We will check and let you know the fix.

Thanks

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