Contact Us E-mail not working

Moderator: forum_m

Post Reply
cw_cdz
Posts: 1
Joined: September 2nd, 2016, 12:30 pm

Contact Us E-mail not working

Post by cw_cdz » September 15th, 2016, 3:36 am

When submitting from the contact us form I never receive an email. It is not in my SPAM box either. It there something I need to setup so that e-mail sent from the form will work?

support_staff
Posts: 7199
Joined: February 26th, 2015, 1:40 pm

Re: Contact Us E-mail not working

Post by support_staff » September 15th, 2016, 10:44 am

Hi,

Please share your Contact Page URL.

Thanks.

carolmanderson
Posts: 1
Joined: July 1st, 2016, 9:32 pm

Re: Contact Us E-mail not working

Post by carolmanderson » September 16th, 2016, 9:52 pm

I am having a similar issue regarding the CONTACT template. The email address on the right column doesn't link anywhere. Especially on a CONTACT page, the email should definitely be a link. Everywhere else on the site (header and footer) it links correctly.

support_staff
Posts: 7199
Joined: February 26th, 2015, 1:40 pm

Re: Contact Us E-mail not working

Post by support_staff » September 17th, 2016, 11:10 am

Hi,

In Contact Us Page the Email Section is changeable.

Here you change this Email Address with any Text.

So in Email Section we didn't add any link.

Thanks.

Post Reply

Return to “Theme Installation, Settings & Configuration, Problem, Error & Bug”