Custom URL Departments

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dewright1975
Posts: 8
Joined: August 26th, 2015, 1:28 am

Custom URL Departments

Post by dewright1975 » December 8th, 2016, 8:38 pm

When I make changes to the settings for Department Custom URL, I get a 404 Page not found error. I even deleted all department pages made and made them again after changed custom url. Still getting 404 error. Changed the setting back to default stetting and everything worked fine. I wold like to change custom url setting from "hc-deptts" to "location". Please let me know if there is a known solution. I have completed all trouble shooting steps I know.

support_staff
Posts: 7275
Joined: February 26th, 2015, 1:40 pm

Re: Custom URL Departments

Post by support_staff » December 9th, 2016, 10:39 am

Please share site url

dewright1975
Posts: 8
Joined: August 26th, 2015, 1:28 am

Re: Custom URL Departments

Post by dewright1975 » December 13th, 2016, 1:04 am

support_staff wrote:Please share site url
http://www.loyalserviceagencyinc.com/

support_staff
Posts: 7275
Joined: February 26th, 2015, 1:40 pm

Re: Custom URL Departments

Post by support_staff » December 13th, 2016, 11:18 am

After change Custom URL from Custom URLs Options in Theme Options

go to Dashboard->Settings->Permalinks

in Permalink Settings page click on Save Changes buttton and your Custom URL will work

dewright1975
Posts: 8
Joined: August 26th, 2015, 1:28 am

Re: Custom URL Departments

Post by dewright1975 » December 13th, 2016, 11:58 pm

support_staff wrote:After change Custom URL from Custom URLs Options in Theme Options

go to Dashboard->Settings->Permalinks

in Permalink Settings page click on Save Changes buttton and your Custom URL will work

That worked. Thank you so much.

support_staff
Posts: 7275
Joined: February 26th, 2015, 1:40 pm

Re: Custom URL Departments

Post by support_staff » December 14th, 2016, 10:55 am

Most welcome

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