Contact

Ask Beauty Spa Theme Installation, Settings & Configuration, Problem, Error & Bug Related Issues Here

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support_staff
Posts: 6781
Joined: February 26th, 2015, 1:40 pm

Re: Contact

Post by support_staff » September 2nd, 2016, 10:21 am

Most Welcome.

Thanks.

nlefleuter
Posts: 13
Joined: February 22nd, 2016, 2:00 am

Re: Contact

Post by nlefleuter » October 4th, 2016, 1:46 am

Hello,

I'm trying Beautyspa theme in another website (http://villa-eden.net/fr/villa-piscine-interieure), but I can't receive mails when I use contact.
I was changing mail address in contact options but it doesn't work.

Thanks

Nicolas

support_staff
Posts: 6781
Joined: February 26th, 2015, 1:40 pm

Re: Contact

Post by support_staff » October 4th, 2016, 11:00 am

Most Welcome!

Thanks.

nlefleuter
Posts: 13
Joined: February 22nd, 2016, 2:00 am

Re: Contact

Post by nlefleuter » October 5th, 2016, 1:26 am

Ok, but I cannot receive mails from homepage contact widget. Do you have an idea ?

support_staff
Posts: 6781
Joined: February 26th, 2015, 1:40 pm

Re: Contact

Post by support_staff » October 5th, 2016, 1:29 pm

Hi,

Please ask your Host Provider. whether mail service is activated on your site or not.

Mails are sent when email related services are activated.

Let us know for further assistance.

Thanks.

nlefleuter
Posts: 13
Joined: February 22nd, 2016, 2:00 am

Re: Contact

Post by nlefleuter » October 7th, 2016, 3:11 pm

Hi,

I asked 1 and 1 but mail service was activated.
It's ok in another page of this website (villa-eden.net) with contact form7 plugin.

It's ok with another beauty spa website (1 and 1 too) : villa-eden-lagon.com

I don't understand.

Nicolas

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