Why add favicons for services?

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kasb58
Posts: 4
Joined: May 17th, 2017, 5:04 am

Why add favicons for services?

Post by kasb58 » May 21st, 2017, 7:38 am

What is the reason for requiring a service icon? It can take hours to find an icon that properly portrays the service offered especially in the area of IS security.

support_staff
Posts: 7146
Joined: February 26th, 2015, 1:40 pm

Re: Why add favicons for services?

Post by support_staff » May 22nd, 2017, 1:07 pm

Hello,

There is no compulsory to add service icon, it's added just only to show service looks good

If you don't want to add the icon in the service then you can leave blank the icon setting.

Thanks.

kasb58
Posts: 4
Joined: May 17th, 2017, 5:04 am

Re: Why add favicons for services?

Post by kasb58 » May 23rd, 2017, 2:36 pm

If I don't add a service icon, the service will not show up on the page. In fact, there is a note on the service add page, stating a service icon must be added before the service is displayed

support_staff
Posts: 7146
Joined: February 26th, 2015, 1:40 pm

Re: Why add favicons for services?

Post by support_staff » May 23rd, 2017, 3:56 pm

Hello,

please send the temp access of site with url at lizarweb[at]gmail[dot]com
We'll resolve the issue asap.

Note: please mention the link of this forum in mail.
Thanks.

kasb58
Posts: 4
Joined: May 17th, 2017, 5:04 am

Re: Why add favicons for services?

Post by kasb58 » May 24th, 2017, 5:00 am

Sorry, I am not giving someone I don't know access to my personal server. I have requested a refund. Has that been processed?

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