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Why add favicons for services?

Posted: May 21st, 2017, 7:38 am
by kasb58
What is the reason for requiring a service icon? It can take hours to find an icon that properly portrays the service offered especially in the area of IS security.

Re: Why add favicons for services?

Posted: May 22nd, 2017, 1:07 pm
by support_staff
Hello,

There is no compulsory to add service icon, it's added just only to show service looks good

If you don't want to add the icon in the service then you can leave blank the icon setting.

Thanks.

Re: Why add favicons for services?

Posted: May 23rd, 2017, 2:36 pm
by kasb58
If I don't add a service icon, the service will not show up on the page. In fact, there is a note on the service add page, stating a service icon must be added before the service is displayed

Re: Why add favicons for services?

Posted: May 23rd, 2017, 3:56 pm
by support_staff
Hello,

please send the temp access of site with url at lizarweb[at]gmail[dot]com
We'll resolve the issue asap.

Note: please mention the link of this forum in mail.
Thanks.

Re: Why add favicons for services?

Posted: May 24th, 2017, 5:00 am
by kasb58
Sorry, I am not giving someone I don't know access to my personal server. I have requested a refund. Has that been processed?