Light Box style photobox doesn't work on Safari browser

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samsa2001
Posts: 8
Joined: February 25th, 2016, 12:59 pm

Light Box style photobox doesn't work on Safari browser

Post by samsa2001 » March 18th, 2016, 6:45 pm

Hello,
I implement your gallaery and works really fine but the light box in safari browser doesn't show any image. I've choosen the photobox style, and all the browser I check it works fine, except Safari.
You can see the gallery in this url : http://www.juliobarrionuevo.com/work/un-cierto-orden/
Thank you very much

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admin
Site Admin
Posts: 2880
Joined: June 5th, 2014, 1:03 am

Re: Light Box style photobox doesn't work on Safari browser

Post by admin » March 22nd, 2016, 12:47 am

Hi samsa2001,

We will check the issue and let you know.

Thanks

samsa2001
Posts: 8
Joined: February 25th, 2016, 12:59 pm

Re: Light Box style photobox doesn't work on Safari browser

Post by samsa2001 » March 30th, 2016, 2:27 pm

Do you know anything more about this error?

support_staff
Posts: 7199
Joined: February 26th, 2015, 1:40 pm

Re: Light Box style photobox doesn't work on Safari browser

Post by support_staff » March 31st, 2016, 12:05 pm

Hello
we tested your site on ipad, the images are getting shown in slider and working too-- http://imgur.com/0dUeLGk, http://imgur.com/tiIfUBZ. We noticed there are many errors of the theme and other files on your site..you can see here-http://imgur.com/QeC4Y8P.
Thanks.

samsa2001
Posts: 8
Joined: February 25th, 2016, 12:59 pm

Re: Light Box style photobox doesn't work on Safari browser

Post by samsa2001 » March 31st, 2016, 2:45 pm

support_staff wrote:Hello
we tested your site on ipad, the images are getting shown in slider and working too-- http://imgur.com/0dUeLGk, http://imgur.com/tiIfUBZ. We noticed there are many errors of the theme and other files on your site..you can see here-http://imgur.com/QeC4Y8P.
Thanks.
Thank you,
Yes, plugin works fine in ipad safari, but not on safari desktop.
I fixed all errors of my theme, you can see here:http://imgur.com/J9OivDh

I apreciate very mucho your help,
Thanks

support_staff
Posts: 7199
Joined: February 26th, 2015, 1:40 pm

Re: Light Box style photobox doesn't work on Safari browser

Post by support_staff » March 31st, 2016, 4:24 pm

Hello samsa2001,
we appreciate your co-operation..and we also noticed the errors of theme when viewed on desktop with safari browser (screenshot mentioned above).
Thanks

samsa2001
Posts: 8
Joined: February 25th, 2016, 12:59 pm

Re: Light Box style photobox doesn't work on Safari browser

Post by samsa2001 » March 31st, 2016, 6:53 pm

support_staff wrote:Hello samsa2001,
we appreciate your co-operation..and we also noticed the errors of theme when viewed on desktop with safari browser (screenshot mentioned above).
Thanks

I am sure that now there are no errors http://imgur.com/P3O43VA .
Thank you

support_staff
Posts: 7199
Joined: February 26th, 2015, 1:40 pm

Re: Light Box style photobox doesn't work on Safari browser

Post by support_staff » April 1st, 2016, 12:29 pm

Hello samsa2001,
still there exist an error of google font but a minor one...so not to worry about that.
Thanks and have a nice day ahead.

samsa2001
Posts: 8
Joined: February 25th, 2016, 12:59 pm

Re: Light Box style photobox doesn't work on Safari browser

Post by samsa2001 » April 1st, 2016, 4:54 pm

Thanks,
I will be waiting for your answer.

Best regards.

support_staff
Posts: 7199
Joined: February 26th, 2015, 1:40 pm

Re: Light Box style photobox doesn't work on Safari browser

Post by support_staff » April 1st, 2016, 5:42 pm

Hello samsa2001,
the plugin is working fine on both the devices, on ipad and on desktop (on safari browser).
Thanks.

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