Gallery is not showing images

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adrienne
Posts: 23
Joined: May 17th, 2016, 1:16 am

Gallery is not showing images

Post by adrienne » August 15th, 2016, 11:19 pm

Please help! I just found out the Gallery is not showing images on mobile devices anymore
I use photobox style; small images at the bottom are visible, big images in the centre are not showing at all.

What happened and what can I do?
(tried building new gallery but is not fixing the problem)

support_staff
Posts: 7160
Joined: February 26th, 2015, 1:40 pm

Re: Gallery is not showing images

Post by support_staff » August 16th, 2016, 12:24 pm

Please share url where you are using plugin "Responsive Photo Gallery"


support_staff
Posts: 7160
Joined: February 26th, 2015, 1:40 pm

Re: Gallery is not showing images

Post by support_staff » August 19th, 2016, 12:20 pm

Hello,

adrienne

your gallery work's fine on mobile and desktop.
In which section you have problem
please elaborate

adrienne
Posts: 23
Joined: May 17th, 2016, 1:16 am

Re: Gallery is not showing images

Post by adrienne » August 20th, 2016, 12:50 am

I will add an image of what I mean; as you can see the big image in the middle is not showing
Attachments
image.jpeg

support_staff
Posts: 7160
Joined: February 26th, 2015, 1:40 pm

Re: Gallery is not showing images

Post by support_staff » August 20th, 2016, 11:07 am

Hello adrienne,
please specify the browser (with version) you are using..we have tested it on Chrome and firefox. It is working fine on it.
thanks.

adrienne
Posts: 23
Joined: May 17th, 2016, 1:16 am

Re: Gallery is not showing images

Post by adrienne » August 21st, 2016, 1:39 am

Hi there!

I'm using iOS 9.3.4

support_staff
Posts: 7160
Joined: February 26th, 2015, 1:40 pm

Re: Gallery is not showing images

Post by support_staff » August 22nd, 2016, 10:59 am

Hello adrienne,
we'll test the issue and let you know about this asap.
Thanks.

adrienne
Posts: 23
Joined: May 17th, 2016, 1:16 am

Re: Gallery is not showing images

Post by adrienne » August 30th, 2016, 3:32 pm

Hi support staff,

Were you able to find out what the issue is?
Updaten to iOS 9.3.5 yesterday but that didn't fix the problem

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