Short Code messing with page

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soundsgoodchoir
Posts: 1
Joined: August 9th, 2019, 12:36 am

Short Code messing with page

Post by soundsgoodchoir » August 9th, 2019, 1:47 am

Hello,

When I add your shortcode and gallery to my page it not only 1. Nullifies and deactivated all other short code on the page, but also 2. Make a white box appear at the top of the navigation menu. What are the ways to fix this?

support_staff
Posts: 7199
Joined: February 26th, 2015, 1:40 pm

Re: Short Code messing with page

Post by support_staff » August 9th, 2019, 11:16 am

Hello,

Thanks for using Responsive Photo Gallery Pro plugin.

Please send me your site temp access on our mail address - lizarweb@gmail.com

Also, send me the screenshot of the issue so we can check and fix it as well.

Thanks

travelrealizations
Posts: 1
Joined: February 11th, 2017, 2:47 am

Re: Short Code messing with page

Post by travelrealizations » September 26th, 2019, 12:06 am

Hello,

Today morning, I see no pictures inside some of the slider. I have not updated anything.
Please help.

support_staff
Posts: 7199
Joined: February 26th, 2015, 1:40 pm

Re: Short Code messing with page

Post by support_staff » September 27th, 2019, 10:35 am

Hi
Ok, Please send me your site temp access on our mail address - lizarweb@gmail.com
Also, send me the screenshot of that so we can check and fix it as well.

Thanks

3d-data
Posts: 2
Joined: April 18th, 2017, 8:13 pm

Re: Short Code messing with page

Post by 3d-data » October 9th, 2019, 7:03 pm

This plugin will eventually fail for everyone. Two more sites of mine now no longer show any images, and the portfolios are empty. That's right NO images. They don't have a fix, only request to look at your page. They don't seem to test their product very well before rolling it out.

support_staff
Posts: 7199
Joined: February 26th, 2015, 1:40 pm

Re: Short Code messing with page

Post by support_staff » October 10th, 2019, 1:14 pm

Hi 3d-data,

Please describe your issue in detail send me the screenshots and page URL so we can provide you the solution as well.

Thanks

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