Remote selling is one of the hardest things you can do in this day and age. And while the business world seems to be on the move, you and your potential client are confined to just one location. For many people, this can be a lot more difficult, especially if the economy is stagnant. So, with remote selling becoming the norm, even a seasoned salesperson has less face-to-face time with their prospective clients.But, in spite of these difficulties, there are ways in which you can keep a good relationship with your prospects by remaining as close as possible. Let’s take a look at how you can help increase sales when you sell remotely.
When dealing with customers from outside of your company, it’s important to maintain a positive attitude. It’s also helpful to make a few personal phone calls to your potential clients. Many sales leaders are known for their great ability to connect with their clients, and as such it’s important to develop a similar approach to the process.
One of the biggest problems for a sales team is they’re used to dealing with a client on-site.
When you first meet with the client, make sure you know what type of product or service they want, and give them an emailed copy of the product/service brochure that meets their needs. Don’t give a sales pitch at this meeting. The client wants to feel like they’re hear. If they feel you’re trying to sell the product or service, they will likely stop the meeting. Give them the chance to ask questions and you may even be able to come up with solutions for them. Understanding your client and how your product fits in with their needs is vital to sales success.
The third most important part of sales is preparation. As you know, the presentation is where you show the client your sales skills, but make sure you take the time to plan the presentation and practice it. However there can be some downfalls to this.Your client’s multi-tasking is probably the biggest barrier to increased sales productivity. When you’re selling in person, you usually have your customers’ undivided focus on you. However, when you’re presenting a remote sales presentation, your client may constantly check their phone or be distracted with other things. This increases your customer’s resistance to your sales pitch and decreases their likelihood of making a purchase due to lack of attention.
You can easily increase the effectiveness of your presentation with the introduction of new technology like videoconferencing, interactive whiteboards, live answering services and more. Overall to be an effective sales force, especially when giving a remote presentation, you have to be able to make them feel they’re being cared for. It’s as simple as providing them with the right information on what they need to make an informed decision. One thing you should never do is treat them like children. Give them the tools they need to succeed and they’ll keep coming back to you.
Telemarketing is a very popular way of doing business and one of the best remote selling tips is to make sure you have a good quality telemarketing service. This is because many companies nowadays prefer to have a live person call up and talk to their clients. Telemarketing can also increase your company’s productivity, which will result in increased sales for your business. Another great way to make sure your telemarketing service is working is to keep a database of customer names, addresses and other vital information. This can make telemarketing work for your team as well as make your customers feel like you care about them.
Many companies now use remote selling tips to promote their large or small business products and services. However, a lot of them are not quite successful at it as they don’t have the basic concepts of marketing and selling which is needed in order to be able to achieve this kind of success. So, if you’re the leader of a team and you’re looking to increase sales, why not try these tips above to see if you win some extra customers over.
Wonderful article… and a most helpful one..