Tag Archives: customer Communication

Voice of Customer Software: The Future Trend for Customer Satisfaction

Customer Communication , Improper Survey , Revenues , Voice Of Customers customer Communication, Improper Survey, Revenues, Voice Of customers

Customer centricity of the businesses is taking the front-seat now. More than 85% of businesses are aiming to be customer’s favorite brands, based on customer service. Hence, the VOC is becoming a new trend of businesses. Let us explore what VOC is all about. What is Voice of Customer? Yesterday, I went to purchase fruits