Desktop as a service (DaaS) is one of the many forms of managed IT services which offer a cloud-hosted virtual desktop environment such that users can access their virtual desktops on any device wherever they are provided they have an internet connection. The service provider deploys the Virtual Desktop Infrastructure (VDI) and is responsible for maintaining upgrades, security, storage and data backup and related services. Using desktop-as-a-service solutions for business came as a heroic turn.
There are many benefits that businesses today can gain from employing these services in their businesses. Smaller businesses for whom the cost of deploying their own VDI would be prohibitive stand to gain the most from the advantages it presents, some of which are listed below:
This service has a characteristic accessibility regardless of time, place and device, which means that they have a new level of freedom and flexibility not enjoyed before.
DaaS is based on a subscription service which effectively ends the cycle of having to invest heavily in desktop hardware, purchase and licensing of servers, etc., so that you’re not bleeding valuable funds into depreciation of assets. In addition, you’re exposed to the latest initiatives for better service delivery without the heavy investments
DaaS gets rid of the burden of maintenance on a business and permits internal business resources to be redeployed towards core profit-generating functions. This service also directly lowers costs associated with powering, cooling and hosting the hardware/infrastructure. According to analysis, using such IT support services can save a business up to 50 percent of operational costs within less than five years of adoption.
DaaS is dynamic by nature and makes provisioning and scalability much easier, which is ideal for businesses on a rapid expansion curve or those that want the ability to quickly seize opportunities. This may be in form of adding new applications/solutions to the hosted desktop environment or increasing the capacity of online hosted desktops.
With DaaS, the burden of the security moves from individual devices or locations to cloud-based data centers, whose infrastructure is created to ensure the highest levels of security. Your data doesn’t remain vulnerable in a localized device but rather, it is kept and regularly backed up to a secure host server in an encrypted format and can only be accessed once multiple authentication protocols have been met/fulfilled.
Some businesses have varying resource needs such that they need to scale up to meet demands of peak business periods but want to scale down once the load eases up in off-peak seasons. DaaS solutions are more readily scalable according to organizational needs so that you’re only paying for resources used at that time. This delivers even greater cost-effectiveness.
DaaS service providers typically offer uptimes of 99.99% and above, and they are able to deliver because of heavy investment in security, support and high-class infrastructure so that you’re assured of consistent access and good performance. In addition, centralized data backup merged with ubiquitous desktop availability gives a better alternative to conventional disaster recovery options, i.e. secondary local data sites/centers. This also reduces incidents of interruptions by travel or other factors since employees can work normally regardless of location.
There are many more benefits of using DaaS solutions, from creating better budget predictability to increasing productivity. Managed IT services are the future of business solutions, so be sure to jump on and improve your bottom-line by leaps and bounds.
Lucy Jones is a business consultant in New York. She has written many articles including “the importance of managed IT services”. For more information about IT support services, visit this website.